top of page
Writer's pictureHUU

Building Rapport in Interviews: Your Path to Success


In the dynamic world of hospitality, interviews are not just about showcasing your skills; they're about building connections. A well-established rapport can set you apart and pave the way for a successful interview. In this article, we'll explore effective strategies to establish a genuine connection with your interviewers and leave a lasting impression.


1. Do Your Research: Before the interview, gather information about the company's values, culture, and recent accomplishments. Mentioning specific details in your conversation demonstrates your genuine interest and proactive approach.


2. Smile and Make Eye Contact: A warm smile and direct eye contact convey confidence and approachability. They create an instant connection and show that you're genuinely engaged in the conversation.


3. Active Listening: Listen attentively to the interviewer's questions and comments. Respond thoughtfully and show that you value their input. This not only fosters rapport but also demonstrates your strong communication skills.


4. Find Common Ground: Look for shared interests, experiences, or even hobbies you might have in common with your interviewer. These commonalities can serve as great conversation starters and help you establish a more personal connection.


5. Use the Power of Open-ended Questions: Ask questions that invite in-depth responses. This not only shows your curiosity but also allows you to learn more about the company culture and the interviewer's perspective.


6. Mirror Communication Styles: Adapt your communication style to match that of your interviewer. If they're more formal and structured, follow suit. If they're more casual and open, adjust accordingly. Mirroring their style creates a sense of familiarity.


7. Share Relevant Stories: Storytelling is a powerful way to connect. Share anecdotes that highlight your experiences, skills, and how they align with the company's values. This can make you more relatable and memorable.


8. Express Enthusiasm: Show your passion for the industry and the role you're applying for. Enthusiasm is contagious and can leave a lasting positive impression.


9. Follow Up: After the interview, send a personalised thank-you note. Mention something specific from the interview to reinforce the connection you've built.


In the hospitality industry, building rapport during interviews is a skill that can set you on the path to success. By researching the company, using active listening, finding common ground, and genuinely connecting with your interviewer, you can leave a lasting impression and increase your chances of securing that dream job.


Remember, every interview is an opportunity to forge meaningful connections that can propel your career forward. Good luck, and may your interviews be filled with authentic and engaging conversations!

10 views
bottom of page